Should Your Business Accept Cryptocurrency? Technical and Practical Considerations

Cryptocurrency is becoming more and more popular every day. It's a digital medium of exchange that allows direct transactions without the need for third-party processors. This can save your business money on transaction fees. However, before you start accepting cryptocurrency payments from your customers, there are some technical and pragmatic considerations you need to take into account. In this article, we will discuss the benefits and risks of accepting cryptocurrency as payment at your business.

Cryptocurrency is becoming more and more popular every day. It's a digital medium of exchange that allows direct transactions without the need for third-party processors. This can save your business money on transaction fees. However, before you start accepting cryptocurrency payments from your customers, there are some technical and pragmatic considerations you need to take into account. In this article, we will discuss the benefits and risks of accepting cryptocurrency as payment at your business.

What is Cryptocurrency?

Cryptocurrency is a digital medium of exchange that relies on peer-to-peer blockchain technology; as such, it’s decentralized in nature. In other words, no central bank or government regulates or backs crypto. Buyers transfer funds directly to sellers without the third parties traditionally used to process payments. “Cryptocurrencies cut out the middleman in a transaction,” said Chris Poelma, CEO and board director of PCS Software Inc. “Rather than store your money somewhere where you’re dependent on an organization to safeguard it, you hold on to it through an encryption key that only you know.” Cryptocurrencies use blockchain technology — a digital ledger that records allcryptocurrency transactions in chronological order — to verify and complete each transaction. Because blockchain is decentralized across a network of computers, or nodes, anyone with an internet connection can access and view the cryptocurrency transaction data. The high level of transparency helps to prevent fraud and ensures that no single entity can control the currency. While cryptocurrencies are often associated with illegal activity due to their anonymous nature, they have legitimate uses as well. For example, people living in countries with unstable currencies can use cryptocurrencies to buy goods and services without having to worry about  their money losing value.

What are the Benefits of Accepting Cryptocurrency?

There are several benefits to accepting cryptocurrency as payment at your business. Perhaps the most obvious is that cryptocurrency transaction fees tend to be lower than traditional credit card fees. “By using cryptocurrency, businesses can avoid the high fees charged by banks and other financial institutions for processing payments,” Poelma said. “This can be a significant savings, particularly for small businesses.” In addition, cryptocurrency transactions are typically completed much faster than traditional credit card transactions. This is because there are no intermediaries involved in the process; once you receive payment, it’s available immediately.

Merchant Protection. Crypto's decentralized setup also protects merchants from fraudulent chargebacks. The transactions, like cash, are final because no third party can reverse charges. This is a big benefit for businesses that deal with high-risk products or services, such as those in the adult entertainment or gambling industries. It's also helpful for businesses that operate in countries with weak legal systems, where it's hard to get relief from fraudulent chargebacks. In addition, crypto provides some protection against identity theft, because the customer's real name is not attached to their crypto account. This can be helpful for businesses that sell to customers in countries where identity theft is common.

Increased Sales. In an increasingly globalized economy, the ability to sell products and services to customers around the world is a major advantage. However, traditional payment methods can be prohibitively expensive for small businesses, with high transaction fees and currency exchange rates eating into profits. Crypto provides a solution to this problem, allowing businesses to accept payments in a wide range of currencies without incurring significant costs. This has made it possible for many small businesses to expand their reach and increase sales. The increased sales that crypto enables can be a major boom for small businesses, helping them to grow and thrive in the global marketplace.

Convenience for Customers. In an increasingly digital world, it only makes sense that businesses would start to accept digital currency. Cryptocurrency offers customers a convenient way to pay, and it also provides an extra layer of protection for their personal information. When customers make a purchase with cryptocurrency, their credit card information is not being shared with the merchant. This helps to reduce the risk of fraud and identity theft. In addition, cryptocurrency transactions can be completed very quickly, which is a major advantage for busy customers. Some businesses have even started to offer discounts for customers who pay with cryptocurrency, making it an even more appealing option. As more people become comfortable using cryptocurrency, it is likely that more businesses will start to accept it as a form of payment.

Finally, accepting cryptocurrency can help to increase your customer base. “As cryptocurrency becomes more mainstream, businesses that accept it as a form of payment will be at the forefront of this trend and could see an increase in customers,” Poelma said.

What are the Risks of Accepting Cryptocurrency?

While there are several benefits to accepting cryptocurrency, there are also some risks to consider. Because cryptocurrency is decentralized and not regulated by any government, it’s relatively volatile; the value of crypto can fluctuate wildly from day to day. This means that if you accept cryptocurrency as payment, you could end up losing money if the value of the currency goes down. In addition, cryptocurrency transactions are irreversible; once you receive payment, there’s no way to cancel or refund the transaction. This can be problematic if a customer claims they never received their order or if there’s an issue with the product or service you provided. Finally, accepting cryptocurrency payments can introduce security concerns. “Because cryptocurrency is stored in a digital wallet, it’s important to take steps to protect your wallet from hacking,” Poelma said. “You should also be aware of the risks associated with Initial Coin Offerings (ICOs) and other cryptocurrency-related investments.”

How Can a Business Accept Cryptocurrency?

If you're a business owner, you may be wondering if you should start accepting cryptocurrency. Here's a quick overview of what you need to know in order to start accepting cryptocurrency payments.

Overall, the process of accepting cryptocurrency is similar to getting set up with a credit card processor. You'll need to decide whether you want to use a processor or accept payments manually.

If you choose to use a processor, there are a few different companies you can work with. coinbase is one option, and they allow businesses to accept bitcoin, ethereum, and litecoin. There are also a number of other options available, so be sure to do your research to find the best fit for your business.

Once you've chosen a processor, you'll need to set up an account and integrate it with your website or POS system. The process is typically fairly straightforward, but be sure to reach out to customer support if you have any questions.

That's it! Once you've completed these steps, you'll be ready to start accepting cryptocurrency payments from your customers.

Moving Forward in a Digital Business Ecosystem

Despite the risks, more and more businesses are beginning to accept cryptocurrency as payment. If you’re considering doing so, take some time to educate yourself on the topic and make sure you understand the potential risks and rewards. Cryptocurrency is a digital medium of exchange that allows direct transactions without third-party processors.


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